Support

Security Infrastructure Support

Cosmos Security provides you with a peace of mind when it comes to supporting your Security infrastructure.

We offer variable support packages to fit your needs. You can choose between:

Gold Support (during business hours)

  • Guaranteed response within 1 hour.
  • Available between 8:00 AM to 5:00 PM Eastern Time.
  • Certified Security Professionals at your finger tips.
  • Juniper Technical personnel availability
  • Check Point Technical personnel availability.

Platinum Support (24/7 Support)

  • Guaranteed response time of less that 1 hour.
  • Available around the clock 24/7
  • Certified Security Professionals to get your issues resolved.
  • Check Point Technical personnel availability.
  • Juniper Technical personnel availability.

 

For more vendor specific support, Cosmos offers:

  • Juniper Networks Technical Support
  • Check Point Technical Support
  • Cisco Systems

For more information contact us